Critical Services
Which services must keep running to protect people and customers?
Operational resilience for the AI era
Keep critical services running when technology, cyber events or suppliers fail.
Practical advisory, training and exercises connecting business priorities, technical recovery and human decision-making.
AI runs systems. Humans keep them under control.
About Contiaas
Operational resilience made practical.
Contiaas helps organizations and professionals prepare for disruption, strengthen recovery capabilities, and make informed decisions when critical services are at risk.
Founded by Dinis Miguel, Contiaas brings practical experience in IT service delivery, business continuity, disaster recovery, crisis management, cloud technology, and cyber resilience. Through advisory, training, and exercises, we connect business priorities, technology, and the people responsible for keeping operations running.
Our work is guided by the CONTIAAS Resilience Framework™, with responsible AI and human oversight built into the approach.
Our name comes from Continuity as a Service. Our focus brings that promise to life: Operational Resilience & Training.
The CONTIAAS signature
The CONTIAAS Resilience Framework™
Operational resilience means keeping critical services within acceptable limits during disruption—and adapting from what you learn. Human safety comes first.
Eight connected steps turn that goal into practical action.
Operational Impact
What happens if a critical service stops, and how long can disruption be tolerated?
Network of Dependencies
Which people, processes, technology, data and suppliers does the service depend on?
Test & Exercise
Can your plans work under realistic conditions? Test assumptions before a crisis.
Incident & Crisis Response
Who decides, communicates and coordinates the response? Put human safety first.
Alternatives & Recovery
What workarounds and recovery options can keep operations moving?
AI & Automation
Where can automation help, and where must humans retain control?
Sustain, Learn & Evidence
What did you learn, what will change, and what evidence proves improvement?
Build the capability
Our Services
Operational Resilience Advisory
Identify critical services, map dependencies and turn business impact into clear priorities using the CONTIAAS Resilience Framework.
Download Readiness GuideBusiness Continuity & Training
Build practical continuity plans and equip service owners with clear roles, decision paths and exercises—before disruption tests them.
Explore TrainingDisaster Recovery Validation
Design and test recovery strategies across applications, cloud and infrastructure. Expose gaps, reduce downtime and capture evidence.
Get the DR ChecklistCrisis Management & Exercises
Prepare leaders and response teams through realistic scenarios, tabletop exercises and after-action reviews that drive improvement.
Get the Exercise GuideStart with a practical resource
Choose your free resilience guide.
Request the Operational Resilience Readiness Guide, Disaster Recovery Validation Checklist or Crisis Management Exercise Guide.
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How ready are your critical services?
Turn your next resilience priority into a practical conversation.
Contact Us for a Consultation